duo mobile new phone number

Click the Add Phone button. You can skip phone number verification.


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Select Reactivate DUO App.

. Follow the steps and it should generate the QR code to scan. Posted by Darren Olson Last modified by Darren Olson on 25 September 2018 0808 AM. On the My Settings and Device page click on Device Options for your mobile phone.

To connect your Google Account tap Agree. You may be prompted to Verify Ownership of your phone number. If there us a new device with the same phone number as the old device the best time to get the new device activated is while in possession of both devices to.

Locate the Connect a new phone settings item and tap View QR code to display a QR barcode on the screen. Visit the Multi-Factor Authentication. To manage your devices choose an authentication method and complete two-factor authentication you may need to scroll down.

Call us using your regional support phone number as listed below. Created by Page Griffin last modified by Wilson Connie on Aug 10 2021. Install the DUO Mobile app on the new phone via the app store or play store depending on the type of device you have.

Select Reactivate Duo Mobile to have your new device activated using the same mobile number. Scroll to the Phone Calls section. This help content information General Help Center experience.

If you have a new phone and need to update the phone number for MFA or reactivate Duo because it is not responding do the following. Link is external site and log in if the number is still the same use another option other than duo smscall phone Under Manage Devices Click to select the desired device you would like to. Verify your phone number.

After adding a mobile phone to a user in the Duo Admin Panel the user will be able to authenticate using phone call or SMS passcode. Select next to the phone number you wish to reactivate. If you have the same phone number go to duo-registrationucsdedu and log in using the Call Me option.

If you have a new phone number and do not have access to your old phone you will need to contact Information Security at 609-652-4779 for assistance. Reactivating or Activating a New Device with an Existing Phone Number. Introduction If you are new to Duo Mobile and installing for the first time on a new device please see this guide.

Click Reactivate Duo Mobile. If your number has changed youll need to contact us at servicedeskucsdedu or preferably by phone at 858 246-4357. If your phone number has changed contacted SOM IT by calling 203-432-7777 or emailing somityaleedu.

Log in to the Duo Admin Panel. U-M will only use your phone number for the Duo service and you can modify or remove it from the system at any time. Note that you must access a web-based application that displays the Duo Prompt and a Duo administrator must have previously enabled this feature in.

To add a phone scroll down to the Phones table on the users properties page and then click the Add Phone button. Then press Device Options then Reactivate Duo Mobile. Please note that these numbers may change over time.

Duo Mobile users who get a new device that uses the same phone number as an old device on a different platform can activate Duo Mobile on the new device from the self-service device management options in the Duo Prompt. Visit Net ID Center. Click Text Me enter the 6-digit code received in box 2 then click Continue.

You do not need to choose an authentication method on this screen however you will need to do it on the next screen. To update your phone numberdevice in Duo you will need to first add another device and then remove the original device. 3 January New Years Day Substitute 15 April Good Friday 18 April Easter Monday.

Click Add a new device. Duo is available on Android phones and tablets. Select the type of device and provide the phone number.

These devices cannot be deleted from the Duo interface and their phone numbers cant be changed but the device name type and platform can be. The new phone is added and listed with your other enrolled devices. This is used if you have a new phone with the same phone number and need to reactivate Duo Multi-Factor Authentication.

Download Duo Mobile Duo Mobile for Android Duo Mobile for iOS. Connect your Google Account. If you previously used Duo Mobile on a smartphone tablet or other mobile device and are now moving to a new device changing a phone number or SIM card please refer to the information below.

Then in the bottom right hand corner of the page click Text me new codes. In the box labeled Outgoing caller ID enter the number you have chosen. To update your settings for DUO Security after enrollment you may visit httpduominotstateuedu or call IT Central at 701-858-4444.

Enter and confirm the second phones number. When a user is synced from an external directory to Duo new phones will be created using the mobile and telephone numbers present for each user if a phone with that number does not already exist in Duo. Add a New Device in Duo Phone Number or Mobile App This document provides instructions for adding devices after an initial device has been enrolled in Duo for two-factor authentication.

Choose the device type as either iPhone Android etc. You have now authenticated your sign on. In the left-hand navigation select Settings.

Return to your new phone and tap Scan QR code in step 3 then scan the QR code shown on your old phone to complete account restoration. Enter your passcode in the box next to Log In. Your new phone should receive a text message with a 7-digit passcode.

Install Duo Mobile on the new phone and scan the barcode to activate. You can click Add another device to start the enrollment process again and add another authenticator. Authenticate by sending a text message or phone call DUO push will not work Select Manage my 2FA under 2-Factor Authentication.

Select the new phones operating system. United States 1 866 760-4247. Select Device Options in blue next to your phone number.

On the Activate Duo Mobile by Email screen select Continue to finish the enrollment process. After you verify your number on Duo. Open Duo Mobile on your old phone and tap the menu icon in the top right to open Settings.

Use Duo to call your contacts. Ad Install free Duo Mobile on Android iOS. United Kingdom 44 8003 585 315.

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